Are you looking to buy a home, commercial property, or land in Western North Carolina? Vignette Realty offers expert representation, leveraging our extensive experience and local market knowledge to help you find and secure the perfect property. Whether you're searching for a residential property, a commercial investment, or prime land, our skilled team will negotiate the best deal, ensuring your satisfaction at every step.
53 E Main St, Suite J, Franklin, NC
828-459-6025
Elevating Client Experience Through Storytelling
At Vignette Realty, we pride ourselves on being more than just real estate agents; we are storytellers. Our mission is to create engaging narratives that reflect our clients' dreams and aspirations. To ensure our clients receive the personalized and efficient service they deserve, we have meticulously developed a communication process that sets us apart in the real estate industry.
Addressing Communication Gaps in Real Estate: One of consumers' primary concerns about real estate agents revolves around Communication, as a Forbes Magazine article highlights agents' tendency to go silent after an offer is accepted. This issue often arises when agents fail to establish a transparent communication process with their clients and neglect to explain their role throughout the real estate journey. At Vignette Realty, we've acknowledged these pitfalls and have implemented a communication framework that promotes transparency and responsiveness.
The Agent's Role After an Offer is Accepted: Once a purchase offer or listing agreement is signed, our proactive marketing team, dedicated to your success, seamlessly transitions into action. They handle all essential tasks, including coordinating photos, scheduling inspections, conducting surveys, and performing market research. Our team is equipped to address any inquiries you may have. If you reach out to your agent, they might need to consult with the marketing team before getting back to you, ensuring you receive the most accurate and timely information.
Our agents are committed to focusing entirely on your needs during meetings. If they are not engaged with clients, they are proactively pursuing opportunities for you, which include researching properties, showing homes, driving through scenic areas with limited cell service, and preparing comprehensive listing presentations. By clearly communicating this process to clients, we better understand the steps from accepting the offer to the final contract.
At Vignette Realty, agents are deeply dedicated to locating, negotiating, and closing deals that yield the best possible outcomes for our clients. Once the contract is finalized, their focus shifts to ensuring a successful negotiation during the due diligence phase, where they will address any issues that may arise. Our agents are deeply dedicated to providing top-notch service and ensuring that your needs are met every step of the way.
To facilitate seamless Communication, we have established an efficient and effective process:
Direct Communication with our administrative team: Clients are encouraged to call our marketing team for answers to any questions, ensuring swift assistance.
Utilizing Text and Email: Texts and emails are our preferred quick communication methods. Our agents are committed to checking these messages twice daily, at noon and 5:00 p.m. If you have an urgent question, our team will respond promptly.
Team Collaboration: If your dedicated agent is unavailable, every agent at Vignette Realty is here to help. Unanswered calls after three rings go to a ring group encompassing the entire company's associates. This process guarantees your questions and concerns are addressed promptly by another knowledgeable associate, all while receiving the same level of respect and attentiveness you would expect from your agent.
An unwavering commitment to Communication complements a storytelling approach to real estate. At Vignette Realty, a strong narrative is only as compelling as the dialogue that supports it. Together, we ensure that your journey in real estate is booming and a compelling story worth telling.